Orchestrate superhuman agents that think dynamically but act systematically. Bridge the gap between the chaos of LLMs and the reliability of code.
The way software handles conversation has evolved. We are building the third generation of automation infrastructure.
User flows forced into rigid boxes. "Press 1 for Sales." or "Fill Form.". Complex to code every scenario, and frustrating for users.
LLMs introduced intelligence, but without boundaries. They hallucinate, leak data, and can't be trusted with business logic.
We harness the dynamic power of AI, but channel it through Deterministic Gates. The AI thinks, but the System executes.
A unified infrastructure layer handling perception, cognition, logic, and security in real-time.
CRMs, Databases, Calendars
One interface to orchestrate logic, configure intelligence, and debug conversations. No context switching.
One brain, many bodies. Orchestrate conversations across Telephony, WebRTC, and Apps.
Don't let AI hallucinate business rules. Embed strict If/Else logic gates and loops inside the conversation.
Parallel logic contexts for English, Arabic, Chinese and more.
Collect sensitive data in a "Clean Room" isolated from the LLM.
Conversations, not walkie-talkies. Distinguish between a pause, a backchannel ("uh-huh"), and a true interruption.
Native integrations for your stack.
Multi-Region Edge Architecture with Semantic Caching
Your Agent is the core intelligence. The Routing Layer is the bridge that connects that intelligence to the world. Build your logic once, deploy everywhere.
Iqra AI operates on a BYOC (Bring Your Own Carrier) architecture. We provide the engine that powers your numbers. By handling the SIP signaling directly, we offer features standard carriers can't:
Bypass the telephone network entirely. Deploy directly to the web or mobile apps to unlock HD Audio (44.1kHz) and remove per-minute carrier fees.
Ultra-low latency for browser/app voice.
Robust fallback for server streams.
Creativity is a liability when calculating a loan rate. Action Flows introduce strict, code-based reliability into the fluid world of conversational AI.
Standard AI agents rely on the LLM to handle everything. You might prompt: "Ask for ID, check database, read balance." But LLMs are probabilistic. They skip steps, hallucinate numbers, or get distracted.
The Risk: For enterprise operations (Banking, Healthcare), 99% accuracy is failure. You need 100% adherence to business rules.
An Action Flow is a "Mini-Program" embedded directly into your conversation script. When the AI detects a critical intent, it stops "thinking" and hands control to the Logic Engine.
The LLM stops generating tokens. Zero hallucination risk.
The engine runs strict If/Else logic, loops, and API calls.
The result (not the raw data) is handed back to the AI to speak naturally.
Translation layers miss the soul of a language. Iqra AI uses a Parallel Context Architecture to ensure your agent speaks with correct grammar, tone, and cultural nuance.
Most platforms use a cheap pipeline: Translate User Audio -> Process in English -> Translate AI Response -> Speak.
This creates Double Latency and loses meaning. An English AI doesn't know that "Assalamu Alaykum" is formal while "Ahlan" is casual. It treats language as math, stripping away culture.
Iqra AI allows you to define distinct "Brains" for each language within a single agent. The flow logic (e.g., "Book Appointment") is shared, but the Content Layer is unique.
Tell the English AI to be "Professional" and the Arabic AI to be "Warm & Hospitable."
Use Deepgram for English (Fast) but switch to Azure Speech for Arabic (Best Dialects) automatically.
"Can we speak in Arabic?"
Users switch languages mid-sentence. Our engine detects the intent, unloads the English stack, and instantly loads the Arabic configuration (LLM + STT + TTS) without dropping the call.
Standard AI agents are "always listening." This is a security nightmare. Secure Sessions collect sensitive data in an air-gapped environment, ensuring zero exposure to the LLM.
When a user speaks a Credit Card number to a standard AI, the data travels through multiple servers in plain text: STT Provider -> Cloud LLM (OpenAI) -> Logs.
When the script reaches a sensitive step (e.g., "Collect Payment"), the system triggers a Secure Session.
The connection to the LLM is physically severed. The AI stops "hearing."
The deterministic engine collects input via DTMF (Keypad) or Voice.
As data arrives, it is masked (****) in memory immediately.
How does the AI process payment if it can't see the card number?
Reference Variables. The AI sees a variable name var.cc_number and its status Collected. It cannot read the value. When the AI calls the Stripe Tool, the System passes the decrypted value in the background. The AI gets a Success/Fail result, never touching raw data.
Standard Voice AI relies on silence to know when to speak, leading to awkward interruptions. Iqra AI uses Semantic Intelligence to understand context, pauses, and backchannels.
Legacy systems use VAD (Voice Activity Detection). It follows a dumb rule: "If silence > 500ms, start speaking."
The Problem: Humans pause to think.
"My email is... john... dot... doe..."
Legacy bots interrupt after "john" because of the pause. Result: Frustrated users.
Iqra AI offers multiple strategies to detect the end of a turn, balancing speed vs. context.
Good for simple "Yes/No" questions.
Ensures the user finished a complete sentence structure.
Analyzes meaning. Understands that "I'm looking for a..." is incomplete, even if there is a 3-second pause.
"Does this sentence make sense yet?"
When the user says "Right", "Okay", or "Mhmm", the system detects agreement. It lowers the volume briefly but keeps speaking. It feels natural.
When the user says "Wait", "No", or "Hold on", the system detects a Semantic Interrupt. It halts audio immediately and listens.
Don't waste time writing raw HTTP requests or debugging JSON payloads. FlowApps are managed, intelligent integrations that give your agent "Hands" instantly.
While our Custom Tool engine is powerful enough to connect to anything, building a robust integration from scratch is expensive.
The Solution: FlowApps are native plugins maintained by the platform. You drag them onto the canvas, authenticate via Integrations, and they just work.
Standard Webhooks are "dumb"—they are just text boxes. FlowApps are "smart." They change the Script Builder interface based on the tool you select.
Instead of pasting a calendar_id, a FlowApp connects to your account and renders a Dropdown of your actual calendars.
The node knows exactly what data is required (e.g., Email, Date) and validates your script configuration before you deploy.
The community builds faster than any single company.
FlowApps are built on a "Code-First, Schema-Backed" architecture. You can write your own plugins in .NET/C#, define the UI schema, and contribute them back to our Open Source core.
Latency kills conversation. A delay of 2 seconds breaks immersion. Iqra AI combats physics through Multi-Region Architecture, Co-Location, and Semantic Caching.
If your user is in London, your server in New York, and your LLM in California, audio packets cross the Atlantic Ocean four times per turn. This adds ~400ms of unavoidable lag.
The Solution: Iqra AI allows you to spin up processing nodes in specific geographies (e.g., EU-Central). We ingest the call in London, process in Frankfurt, and keep data on the continent.
Low latency requires aligning the entire stack. Don't mix a US Voice Provider with a European LLM.
Deploying for the Middle East? Use Azure OpenAI (UAE North) + Azure Speech (UAE North). Keep the data path local.
The fastest request is the one you don't make.
If a user asks a common question ("What are your hours?"), we serve the pre-generated audio from our Edge Cache instantly. This skips the costly STT -> LLM -> TTS roundtrip entirely.
We are vendor-agnostic. Connect your preferred LLMs, Voice providers, and business tools in seconds.
"Iqra AI was born from a belief in 'Badal'—change, rooted from the values of Islam. Our mission is to build leaders by enabling them with the technology of tomorrow while closely walking the journey of change with them."
Badal Technologies
We believe critical infrastructure should be transparent. Audit our security, host on your own servers, or contribute to the core.
Don't just use the platform—sell it. Our Whitelabel capabilities allow Agencies to rebrand the entire interface and manage clients with custom pricing.
app.youragency.com)
You have seen the architecture. You have the tools. The infrastructure is ready. Your API keys are waiting to become superhuman employees.
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